Lessons from the Madras Club – Lesson 2: India and X-efficiency

Lessons from the Madras Club – Lesson 2: India and X-efficiency
India and X-efficency

In the late 1990s I studied at University in Japan when the world was fascinated by Toyota’s low car defect rates compared to every other brand on the market. It was driving the proud American, car hungry consumer insane! Their efficiency and reliability was so inexplicable, intoxicating, and seemingly unobtainably magical, they termed it ‘X-Efficiency’ and people came from the world over to study this new manufacturing witchcraft. What does this have to do with India?

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The silly side of sickness

The silly side of sickness
The silly side of sickness

Then there is that special form of sickness. The one that when people talk about it, their whole face and bodies change from the sheer traumatic memory of it. You know, when you were travelling and you ate something from a street vendor?

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Quarantine, kids, and Groundhog Day

Quarantine, kids, and Groundhog Day
Groundhog in Punxsutawney, Pennsylvania, USA

“We never get to see Lauren! Can we stop and see Lauren? I miss my friends!” exclaimed Lydia, Deana’s five-and-a-half-year-old daughter as they were walking past Lauren’s home with her four-year-old sister, Emilee. Deana’s heart was breaking. How could she explain to her five-year-old that although Lauren was likely just inside that house, she couldn’t go and see her because they were under quarantine for the coronavirus? She got down on one knee to get closer to them, and held their hands.

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Ode to the coronavirus

Ode to the coronavirus
Coronavirus in action

But shit really started to get serious; Now there isn’t a place it hasn’t been; They even gave it a shiny new name; Introducing… COVID19. While for many, the symptoms are mild; Their immune systems taking care of the rest; For an increasing and alarming number of people; This awful disease will result in death.

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