Lessons from the Madras Club – Lesson 2: India and X-efficiency

Lessons from the Madras Club – Lesson 2: India and X-efficiency
India and X-efficency

In the late 1990s I studied at University in Japan when the world was fascinated by Toyota’s low car defect rates compared to every other brand on the market. It was driving the proud American, car hungry consumer insane! Their efficiency and reliability was so inexplicable, intoxicating, and seemingly unobtainably magical, they termed it ‘X-Efficiency’ and people came from the world over to study this new manufacturing witchcraft. What does this have to do with India?

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Ode to the coronavirus

Ode to the coronavirus
Coronavirus in action

But shit really started to get serious; Now there isn’t a place it hasn’t been; They even gave it a shiny new name; Introducing… COVID19. While for many, the symptoms are mild; Their immune systems taking care of the rest; For an increasing and alarming number of people; This awful disease will result in death.

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